PEOPLE
Learning & Development
UNDERSTAND
Conduct Interviews & Review Data
NAVIGATE
Develop Tailored Solutions
IMPLEMENT
Unlock On-Boarding & Training
TRACK
Track Progress
YIELD
Iterate & Evolve
Using the UNITY framework, let's explore a specific scenario that may keep you up at night...
Scenario
Work quality is inconsistent as employees take a long time to onboard and fully engage with the new role.
Despite conventional wisdom, there is no one-size-fits all approach to education. Focus on developing programs that align to the individuals you are coaching.
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Understand
Conduct Interviews & Review Data
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Conduct a thorough needs assessment to understand the current challenges in work quality, on-boarding, and development.
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Engage with employees, managers, and HR personnel to gather insights into their experiences and identify pain points.
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Analyze available data, including employee performance metrics, on-boarding processes, and training programs.
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Gain an understanding of the organization's training and development objectives and budget.
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Navigate
Develop Tailored Solutions
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Identify the root causes of inconsistent work quality, lengthy on-boarding, and development gaps.
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Research industry best practices and successful approaches to on-boarding and ongoing employee development.
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Develop tailored solutions to address the identified challenges, including redesigning on-boarding processes and creating structured development programs.
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Identify opportunities for mentorship roles and engagements.
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Implement
Unlock On-Boarding & Training
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Create a detailed plan for implementing the recommended solutions, outlining timelines and responsibilities.
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Collaborate with HR and training teams to redesign on-boarding processes, ensuring efficiency and effectiveness.
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Launch training initiatives that enhance comprehension and support ongoing employee development (for team and/or individual if applicable).
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Develop on-boarding scorecard to easily track trends.
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Track
Track progress
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Continuously monitor the effectiveness of the new on-boarding processes and training programs by tracking key performance indicators.
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Evaluate the impact of the implemented solutions on work quality, on-boarding efficiency, and employee development.
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Establish a feedback mechanism to collect input from employees and managers, allowing for adjustments and improvements.
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Yield
Iterate & Evolve
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Conduct a post-implementation assessment to measure the success of the solutions and identify areas for refinement.
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Apply lessons learned from the post-implementation assessment to refine on-boarding processes and training programs continuously.
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Provide ongoing support to ensure the sustained effectiveness of the solutions and adapt them as needed.
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