PEOPLE
Culture & Change Management
UNDERSTAND
Conduct Interviews & Review Data
NAVIGATE
Identify Current Challenges & Develop Customized Action Plans
IMPLEMENT
Unlock Team Synergy and Cohesion
TRACK
Track Progress
YIELD
Iterate & Evolve
Using the UNITY framework, let's explore a specific scenario that may keep you up at night...
Scenario
You have a new leader in place and the team doesn't seem to be connecting with the leader, possibly because this is their second boss in the last 12 months. There is a lot of unrest and turmoil on the team and the leader is struggling to identify the true issues for resolution in order to create a cohesive team.
We yell because, even though we are close, our hearts are far apart...
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Understand
Conduct Interviews & Review Data
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Conduct individual interviews and group discussions with team members to gather their perspectives on the challenges they are facing.
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Listen attentively to team members' concerns, emotions, and feedback regarding their interactions with the new leader.
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Analyze any existing communication channels, team dynamics, and historical context that may be contributing to the unrest.
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Collaborate with the new leader to understand their leadership style, objectives, and expectations for the team.
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Navigate
Identify Current Challenges & Develop Customized Action Plans
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Define the client's objectives and desired outcomes for improving team cohesion and addressing the issues with the new leader's integration.
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Facilitate a feedback session between the team and the new leader to encourage open communication and mutual understanding.
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Identify specific areas of improvement, such as communication, role clarity, trust-building, or conflict resolution that need to be addressed.
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Develop a customized action plan that outlines strategies for improving team dynamics and aligning the team with the leader's vision.
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Utilize various tools such as Patrick Lencioni's Five Dysfunctions of a Team & DiSC Five Behaviors, Manager Assimilation sessions.
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Develop a long-term plan for sustaining a positive team culture and leadership effectiveness.
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Implement
Unlock Team Synergy and Cohesion
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Work closely with the new leader to implement the action plan, ensuring their active participation in fostering positive change.
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Provide leadership coaching or training to the new leader, focusing on areas identified as critical for building a cohesive team.
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Facilitate team-building activities or workshops designed to enhance communication, trust, and collaboration among team members.
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Establish regular check-ins with the team and the new leader to monitor progress and adjust as needed.
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Work with the leader to establish a culture of continuous feedback to quickly identify areas/issues as they arise.
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Develop a long-term plan for sustaining a positive team culture and leadership effectiveness.
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Track
Track progress
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Establish key performance indicators (KPIs) related to team dynamics, such as levels of trust, employee engagement, team turnover rates, and team satisfaction.
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Collect ongoing feedback from team members through surveys (both regular and anonymous), focus groups, or one-on-one discussions to gauge improvements.
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Analyze and evaluate the effectiveness of the implemented strategies and the leader's impact on team dynamics.
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Provide regular progress reports to the client and the new leader, highlighting areas of improvement and potential challenges.
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Yield
Iterate & Evolve
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Continuously assess the team's cohesion and engagement, as well as the leader's effectiveness in addressing the issues.
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Seek feedback from team members and the new leader to identify any lingering concerns or emerging challenges.
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Adjust the action plan and strategies based on feedback and evolving circumstances to ensure ongoing alignment with the client's objectives.
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